bilsteinGroup

Services

More Than Just Parts

Ersatzteilangebot mit technische Informationsblätter und Schulungsangebote von febi

In addition to its exceptional range of spare parts, Ferdinand Bilstein stands out with comprehensive services, which, in addition to dealers, focus primarily on repair shops. These include technical information sheets and training programs.

Personal contact is established by our technical consultants, who are characterised by high professional competence in order to offer advice and assistance to independent repair shops.

Technical Trainings: Added Value

Above all, the technical consultants provide customers and repair shops with practical advice and support.

This is done mainly through competently oriented training courses in the following areas:

  • Suspension technology
  • Water pump/cooling system
  • Engine management (with focus on timing belts, timing chains and auxiliary drive)

Classes include typical damage symptoms or installation errors, which prevent claims and minimise time losses. Specialist tools and diagnostic techniques are also presented.

Know-How for Workshops

A special service provided by Ferdinand Bilstein is the provision of technical information sheets. They offer support and best-practice solutions for the automotive workshop:

PROTIPS

Important workshop information about optimized repair solutions or new product lines is explained clearly and in detail.

 

 

INFO

Product-related description which is enclosed with the respective replacement part in the packaging and provides the workshop with important information on installation.