In addition to its exceptional range of spare parts, Ferdinand Bilstein stands out with comprehensive services, which, in addition to dealers, focus primarily on repair shops. These include technical information sheets and training programs.
Personal contact is established by our technical consultants, who are characterised by high professional competence in order to offer advice and assistance to independent repair shops.
Above all, the technical consultants provide customers and repair shops with practical advice and support.
This is done mainly through competently oriented training courses in the following areas:
Classes include typical damage symptoms or installation errors, which prevent claims and minimise time losses. Specialist tools and diagnostic techniques are also presented.
Important workshop information about optimized repair solutions or new product lines is explained clearly and in detail.
Product-related description which is enclosed with the respective replacement part in the packaging and provides the workshop with important information on installation.
