We at febi are pursuing an ambitious mission. We want to supply you with the best spare parts for the aftermarket at any time and wherever you are in the world. In order to meet our aspiration to be number one, we are focusing all of our business activities on clear ideals and goals. They create the foundation of our day-to-day work and are reflected in our mission statement and guiding principles.
Our top objective at febi is our guiding principle - to satisfy our customers. It is their requirements and expectations which we want to measure ourselves by, in order to then surpass them. Because as we know, it is only with excellent production quality, exemplary service, competitive pricing, reliability, speed, transparency and the highest level of delivery reliability that we can maintain and develop our market position and reputation.
Our most important asset is our employees. To this end, we create working conditions at febi which promote exceptional performance, satisfaction and a constructive and creative exchange of ideas. Because this is the only way to form a climate of innovation which promotes growth and guarantees the foundation of our future economic success. We attach particular importance to a partnership approach in our dealings with our suppliers, to our mutual benefit – and always with the interests of our customers in mind.
As a long-established company febi bilstein has always been aware of its social responsibility. The idea of acting in a socially correct and environmentally sustainable manner is deeply rooted in our business. True to our motto “Think globally, act locally”, we have pledged our commitment to our local community to secure jobs, and are involved in social projects. At the same time we endeavour, through economical use of resources, clean production processes and the avoidance of waste, to protect and preserve our most important asset – the environment – as far as possible.
Our company policies and guiding principles can be downloaded here